Terms_Conditions


Welcome to ShadvalPocket! By using our services, you agree to the following terms and conditions. These terms ensure that our platform remains safe, secure, and transparent for all users.

1. Acceptance of Terms

By accessing or using ShadvalPocket, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Unique Identification for Transactions

For enhanced security and accurate processing of transactions, users may be required to provide government-issued identification such as Aadhaar Card Number, or other similar forms of identification to verify their identity. These details will be used solely for verification and security purposes.

3. KYC (Know Your Customer) Process

To comply with financial regulations and ensure secure transactions, you may need to complete the KYC process. This may include providing a valid government ID (Aadhaar Card, PAN Card, Passport, etc.), address proof, and other necessary documentation. Your KYC details will be securely stored and processed in compliance with applicable privacy laws.

4. User Account Information

To use ShadvalPocket services, you must provide accurate personal information, such as your name, address, contact details, and payment information. This information is crucial for completing transactions securely and ensuring compliance with KYC guidelines. You are responsible for keeping this information up to date and accurate.

5. Payment Transactions and Billing Information

By using our platform for bill payments, you agree to provide correct billing information. ShadvalPocket uses encryption to secure all sensitive data, including your payment details. Any incorrect or fraudulent information may lead to a suspension of services.

6. Security and Privacy

Your privacy is important to us. We employ robust encryption protocols to protect your sensitive data, including personal and financial details. We only collect the necessary data required for transactions, such as your Aadhaar number or KYC information, which will be used solely for service provision and will not be shared with third parties without your consent.

7. Prohibited Uses

You agree not to use ShadvalPocket for any illegal or fraudulent activities. This includes but is not limited to: money laundering, identity theft, misusing Aadhaar data, and submitting false identification information. Any breach of these terms may result in your account being suspended or terminated.

8. Transaction Disputes and Resolution

In case of disputes related to transactions, you must notify our support team within 24 hours of the issue. We will assist you in resolving the dispute and ensure that any unauthorized transactions are investigated thoroughly. If the issue is related to the misuse of your Aadhaar Card or other sensitive data, we will take immediate action to secure your account.

9. Limitation of Liability

ShadvalPocket is not liable for any indirect or consequential damages that may occur during the use of our services. In the event of payment failure or errors caused by third-party service providers, our liability will be limited to the amount you paid for the transaction in question.

10. Account Termination and Suspension

We reserve the right to suspend or terminate your account if we detect any fraudulent activities or violation of these terms, especially related to misuse of Aadhaar Card details or KYC information. You will be notified via email in such cases, and any pending transactions will be held until further investigation.

11. Changes to Terms

ShadvalPocket reserves the right to modify these Terms and Conditions at any time. Any changes will be reflected on this page and will become effective immediately upon posting. We encourage you to review these terms regularly to stay informed about any updates.

12. Governing Law

These Terms and Conditions are governed by the laws of [Country]. Any legal disputes will be subject to the jurisdiction of courts located in [Location].

13. Contact Us

If you have any questions or concerns regarding your account, Aadhaar verification, or KYC process, feel free to reach out to our support team:

Thank you for trusting ShadvalPocket for your bill payment needs. We are committed to providing a secure and user-friendly platform for all your transactions.